What is CBDDoc?
CBDDoc
is Computers by Design's enterprise document management
system designed specifically to meet the needs of
insurance agencies, brokerages and wholesalers.
CBDDoc
allows agencies to attach any type of document to a
customer's file regardless of its originating location,
application or mail system. Documents are indexed and
saved using CBDDoc document-saving technology. Examples
of managed documents include scanned images, received
faxes, Microsoft Word documents, and e-mail
CBDDoc integrates with more agency management systems than
any other document management product.
When was
CBDDoc first released?
CBDDoc was first released and installed on December
19, 1999. CBDDoc was designed as the replacement
product for CBD-Image, CBD's scanning system designed in
the early 90's and based on Microsoft SQL server.
What database options are available for
CBDDoc users?
Currently CBDDoc is installed and supported on the
following database systems:
The
products are referred to as CBDDoc/SQL and CBDDoc/IBM.
What is the current version of CBDDoc?
The current version of CBDDoc/SQL is 3.1; the current
version of CBDDoc/IBM is 2.9.0.
Is CBDDoc/SQL going to replace
CBDDoc/IBM?
No. Not in the short term. There are currently
thousands of desktops running CBDDoc/IBM accessing
terabytes of information. CBDDoc/SQL should be viewed
as an addition to our product family, not a replacement
for an existing product.
What are the functional differences
between CBDDoc/SQL and CBDDoc/IBM?
None at this time.
Is there any difference in costs between
CBDDoc/SQL and CBDDoc/IBM?
Not
for the CBDDoc software. However, each database
vendor provides different licensing plans for their
products.
Are there any other versions of CBDDoc
in the works?
Yes, CBD is currently under contract to deliver CBDDoc
client components for FileNet. We are also working on Microsoft Sharepoint
and Interwoven Worksite solutions.
Why the need for so many different
database platforms?
Many agencies, brokerages and banks already have an
existing infrastructure in place but still require the
rich agency management system integration and workflow
that CBDDoc provides, for these organizations the CBDDoc
client can fit seamlessly into their document
management/content management strategy.
Will supporting so many different
platforms slow down product development and complicate
support?
No.
Version 3.1 and above of CBDDoc client components are
database agnostic, meaning that they talk to the
database via a webservice. Support for additional
database platforms are delivered via the development of
a new database specific webservice. The version 3.1
client of CBDDoc/SQL is the exact same program as the
version 3.1 client of CBDDoc/IBM. Only the webservice
is different.
Why is the current version of
CBDDoc/IBM 2.9 and CBDDoc/SQL 3.1?
Because the CBDDoc/IBM webservice is currently only used
for retrieving documents, not saving documents. Once we
add bi-directional (read and write) support to the
CBDDoc/IBM webservice, the 3.1 client can be used.
Does
CBDDoc integrate with Active Directory Security?
Yes, CBDDoc/SQL 3.1 integrates with Active Directory.
Another vendor told me that
CBDDoc uses Lotus Notes, is that true?
Not at all,
there has never been a Lotus Notes version of CBDDoc.
The vendor is, at best, confused.
CBD introduced their first SQL server based document
management solution in 1994. And now, CBD is the
first vendor to provide true database independence via
CBDDoc Webservices.
Another vendor told me that CBDDoc
doesn't work with Outlook or Exchange, is that true?
No,
CBDDoc provides seamless integration with the following
e-mail systems:
- Microsoft Outlook
- Lotus Notes
- Novell Groupwise
Have
a question that's not answered here?
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we'll answer it right away and add it
to the list.
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